WE ARE GLAD TO HELP
We want to make sure you enjoy a perfect and seamless shopping experience.We are ready to assist you in any way.Kindly fill out the form below, and we will contact you as soon as possible.
SHIPPING & RETURN POLICY
We are dedicated
to ensuring that your shopping experience is as seamless as our designs. Here's
everything you need to know about our delivery process:
Shipping and Delivery
We offer complimentary shipping worldwide. We ship to your destination on a DDU (Delivery Duty Unpaid) basis. This means that the prices displayed on site are exclusive of all taxes and duties. When your order arrives at Customs, you are responsible for paying all import duties, customs, and local sales taxes.
The estimated delivery time for your order is 5 to 10 business days if item is in stock. For pre-orders, the estimated delivery time is 3 to 4 weeks. Should you have any inquiries or require assistance during the pre-order process, our dedicated customer service team is here to assist you. Reach out to us via whatsapp on 00961 3 191618.
Returns and Exchanges:
We stand behind the quality of our products. If you're not completely satisfied with your purchase, we offer a 15 days exchange and return policy from the date of delivery.
Exchange
Need a different size or color? No problem! You can opt for an exchange during the return process. Once we receive your returned item, we'll process the exchange promptly. To do so please contact our customer care team via whatsapp on 00961 3 191618 and they will be happy to assist you with the process
Returns
To initiate a return please contact our customer care team via whatsapp on 00961 3 191618 and they will be happy to assist you with the process. Once your request is approved, we will notify you by email with instructions on how to return your item(s).
All items must be returned in their original condition, including all tags and packaging. Items that have been used, worn, washed, altered, or damaged will not be accepted for a return.
Refunds
Will be processed within 7 business days of receiving your returned item(s) and will be issued to the original form of payment. Shipping and related handling fees such as duties are non-refundable.
EXCHANGES AND RETURNS
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ut I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?
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TERMS OF SERVICES
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ut I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer of the truth, the master-builder of human happiness. No one rejects, dislikes, or avoids pleasure itself, because it is pleasure, but because those who do not know how to pursue pleasure rationally encounter consequences that are extremely painful. Nor again is there anyone who loves or pursues or desires to obtain pain of itself, because it is pain, but because occasionally circumstances occur in which toil and pain can procure him some great pleasure. To take a trivial example, which of us ever undertakes laborious physical exercise, except to obtain some advantage from it? But who has any right to find fault with a man who chooses to enjoy a pleasure that has no annoying consequences, or one who avoids a pain that produces no resultant pleasure?
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PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from JEANFARESCOUTURE.COM. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.jeanfarescouture.com you are accepting and consenting to the practices described in this policy.
PERSONAL INFORMATION WE COLLECT
We may collect and process the following data about you:
You may give us information about you by filling in forms on the site www.jeanfarescoutre.com (the Site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use the Site, subscribe to our services, search for a product, place an order on the Site, and when you report a problem with the Site. The information you give us may include your name, address, e-mail address and phone number, age, gender, financial and credit card information, personal description and photographs.
As you navigate the Website, Jean Fares Couture may collect information through gathering tools, such as cookies and web beacons. We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Personal Information Use
We use the information that we collect at check-out generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to: (1) Communicate with you, (2) Screen orders for potential risk or fraud, and when in line with the preferences you have shared with us, (3) Provide you with information or advertising relating to our products or services.
We use the information that we collect from your device to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share data with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics by clicking on this link.
Additionally, please note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
User Information and Account
As a User, you are responsible to ensure that any information that you provide during your use of the Website is accurate, complete and current at all times. Jean Fares Couture takes no responsibility in regards to the validity or accuracy of the information provided by you or other Users.
You hereby acknowledge that you are solely responsible for your account and password and you therefore warrant to treat it as sensitive and confidential information, including not sharing it with any third party. You acknowledge that your password is unique to you and that, although Jean Fares Couture has the ability to reset your password, Jean Fares Couture does not have access to your password.
Upon registration, you warrant that you have the legal capacity or the legal consent to register the account (the “User Account”). You further agree that you will be entirely responsible for any and all access, activities and use of the Website conducted via your User Account.
Jean Fares Couture reserves the right to suspend or terminate your User Account if activities occur which, in Jean Fares Couture’s sole discretion, constitutes or may constitute a violation of this Privacy Policy, the T&C, or any applicable local or international laws, rules or regulations.
CHECKOUT
Any order placed on jeanfarescouture.com will be processed through the payment provider ……. Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@jeanfarescouture.com
The Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
CONTACT US
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@jeanfarescouture.com
FAQ
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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum